Patient support program (PSP)

The Patient Support Program (PSP) involves long-term education and support for a group of patients receiving a specific therapy or suffering from a certain disease. Research shows that such a program leads to better treatment outcomes, lower treatment costs, better treatment adherence, and a lower dropout rate.

Let’s be socially responsible!

Studies on the success of the Patient Support Program in the global diabetic population show that one text message per month has a positive effect. Patients in the experimental group had significantly lower HbA1c levels. Also, they had fewer hospitalizations for cardiovascular conditions, and lower outpatient and inpatient costs.

How do you start a patient support program?

Let’s face it: it’s not easy – but it’s worth the effort. In 2022, Dedal Communications became the first company in Croatia to launch a customized Patient Support Program (PSP) for patients on a specific therapy. The goal of the program is to maintain patient adherence and cooperation and ultimately improve treatment outcomes!

Count on us for the following:

  • Web or mobile application development and content creation
  • Designing an introductory package to engage patients
  • Creating a visual identity for the program
  • Organizing support systems, including live contact, phone, email, text messaging
  • Acting by Croatian and European law
  • Knowledge and application of pharmacovigilance laws
  • Training of staff and patients
  • Ensuring data security
  • Development of user-friendly applications

Our location

Dedal communication d.o.o.

Konzum center, 2nd floor

Zagrebačka cesta 231

Zagreb 10000, Croatia

how to reach us?
Zagrebačka cesta, 231 Zagreb 10000, Hrvatska


Working hours

Mon-Fri: 09-13

Sat-Sun: We don’t work

Contact us

Tel: 01 3866 905


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